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Sizes and How to Order

About Our Sizes

English Size1312111222123312
Continental32321233331234341235
American212331244125512

The table is for guidance only. Exact equivalents may depend on width and heel height which is measured vertically at the back and may vary in extreme sizes.

About Our Sizes

Shoe sizes can vary from manufacturer – so if you are predominantly a mail order customer and can’t get to the shop to try shoes on, it is worthwhile keeping a record of the names of the shoes and sizes that you have ordered in the past, then give us a ring and we can check how the sizing compares.

What If They Don’t Fit?

DONT WORRY… All goods are sent on approval. If you find them unsuitable for any reason simply return them unworn within 14 days with the receipt and we will exchange them or refund the cost of the goods (excluding delivery charges). If you wish to try the same shoes in another size we will send them post free.

In the unlikely event that you discover a fault in a product we will endeavour to have the item repaired immediately. if the product is not repairable we will replace them where possible or reimburse you for the goods including any delivery charges incurred.

Please note that the return of goods to us is the customer’s responsibility until they reach us, so for your peace of mind we would suggest that you use ‘signed for’ post. Although we endeavour to  deal with returns immediately we would ask you to please allow 7 days for us to process your exchange or refund, particularly at the beginning of each season when returns traffic is at its highest level.

Need To Know More?

Please give us a ring. Our attentive staff are here to help. If you wish to place an order for something you are unsure about, or if you have any queries about sizing, availability, colours or anything, we are here to assist you.

Delivery & Charges

Stocks of new shoes and boots are now filling up our store.  To avoid disappointment it is advisable to order early as repeat orders will take up to six weeks to produce. Once your order is submitted the shoes are reserved for you, but if you change your mind, there is no obligation to buy them. We would ask you to allow 7 days for delivery, although goods delivered to addresses in the UK are dispatched First Class (‘Signed For’) and should generally reach their destination within 2 or 3 days.

Packing/postage charge for each item in the UK is: Shoes £5.10 per pair, boots £7.20 per pair, all first class / ‘signed for’ delivery.

For other EEC countries the charges are: Shoes £7.80 per pair, boots £9.30 per pair.

For the rest of the world: Shoes £12.90 per pair, boots £17.40 per pair.

Dispatches to countries outside the EEC and The Channel Islands are UK tax free with the tax (currently 20%) deducted at point of sale.

Please note that international orders may be subject to local import taxes which are the responsibility of the purchaser. The Little Shoe Shop accepts no responsibility for such charges.

Please Note

Although every effort is made to ensure the information contained in this brochure is accurate, we cannot guarantee the colour reproduction due to the limitation of the printing process, some variations may occur.